The owner of the online store MarjuMaalib.EE (hereinafter the Online Store) is OÜ FLOMARE (registration code 12730614), Located at Kuldala tee 9-17, Peetri, Estonia.
Validity of the sales contract, product and price information
The terms and conditions of sale apply to purchases of goods from the Online Store.
The prices of products sold in the online store are indicated next to the products. A fee is added to the price.
for the delivery of the goods.
The delivery fee depends on the buyer's location and the delivery method.
The delivery fee will be displayed to the buyer when placing the order.
Information about the product is provided in the Online Store directly next to the product.
Order processing
To order goods, you must add the desired products to the shopping cart. To place an order, you must fill in
required data fields and select the appropriate delivery method for the products. Then the
The amount of the fee, which can be paid using another payment solution, will be displayed on the screen.
The Agreement enters into force upon receipt of the amount due to be paid into the Online Store's bank account.
If the ordered goods cannot be delivered due to the goods being out of stock or for any other reason,
The buyer will be notified of this as soon as possible and the money paid (including the price of the goods) will be refunded.
delivery costs) usually within 1-2 business days. Depending on the payment method, receipt may
may take up to 7 business days.
Delivery
Goods are shipped to the following countries: Estonia, rest of the world
The buyer is responsible for shipping the goods and generally the buyer comes to pick up the goods themselves. In addition, it is possible to agree on the delivery method and fee within Estonia, depending on the location. To do this, the seller must be informed by writing to marjumaalib@gmail.com. Outside Estonia, delivery will take place according to the agreement and method of transport, and the delivery fee depends on the delivery method.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the online store within 14 days.
[Depending on the products, the buyer may not have the right of withdrawal, the corresponding products and services must be
in such a case, they must be listed and they must correspond to the provisions listed in § 53(4) of the Law of Obligations Act.
conditions].
The right of withdrawal does not apply if the buyer is a legal entity.
To exercise the 14-day right of return, the ordered goods must not be used in any way other than necessary.
to verify the nature, characteristics and functioning of the goods in a manner that is permitted for the goods
for testing in a physical store.
If the goods have been used for a purpose other than what is necessary for the nature, characteristics and functioning of the goods
for verification or it shows signs of use or wear, the Online Store has the right to lower the
refundable fee according to the decrease in value of the goods.
To return the goods, you must submit a withdrawal form, the form of which can be found here:
withdrawal form and send it to the e-mail address within 14 days of receiving the goods
receipt.
The costs of returning the goods are borne by the buyer, unless the reason for the return is
in the event that the item to be returned does not correspond to what was ordered (e.g. the item is incorrect or defective).
The buyer must return the goods within 14 days of submitting the application or provide proof that
he has handed over the goods to the carrier within the aforementioned period.
The online store will return the returned goods to the buyer immediately upon receipt, but no later than 14
days from the date of receipt of the withdrawal application, all goods received from the buyer under the contract
fees.
The online store may refuse to issue refunds until the item that is the subject of the contract has been returned.
received or until the buyer has provided evidence that they have returned the item, whichever occurs first.
earlier.
If the buyer has expressly chosen the cheapest standard item offered by the Online Store
a different delivery method than the delivery method, the Online Store is not required to refund the cost to the consumer,
which exceeds the cost associated with the usual method of delivery.
The online store has the right to withdraw from the sales transaction and demand the return of the goods from the buyer if the price of the goods
The online store has mistakenly listed the item at a significantly lower market price.
Right to file a claim
The online store is responsible for any non-compliance or deficiency of the goods sold to the buyer with the terms of the contract,
which already existed at the time of delivery of the goods and which becomes apparent within two years from the date of delivery of the goods
from the transfer to the buyer. Within the first year from the transfer of the item to the buyer, it is assumed that
the defect already existed at the time of the transfer of the item. The rebuttal of the corresponding presumption is the Webshop
obligation.
The buyer has the right to contact the online store within two months of discovering a defect by sending an e-mail.
Write to marju.maalib.ee or call +372 5044054.
The online store is not responsible for any defects that have arisen after the delivery of the goods due to the actions of the consumer or
due to negligence (incorrect use, accident, etc.) or if it is a matter of normal course of business
normal wear and tear due to use.
If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace them.
The online store returns defective goods. If the goods cannot be repaired or replaced,
The online store pays the buyer all fees associated with the sales contract.
The online store responds to the complaint submitted by the consumer in writing or in a form that can be reproduced in writing.
in shape within 15 days.
Direct marketing and processing of personal data
NB! This point can be part of the terms and conditions of sale or a separate page (in the latter case, it must be
ask for separate consent to accept these terms and conditions (e.g. in the shopping cart).
Dispute resolution
If the buyer has any complaints regarding the Online Store, they must be sent by e-mail to marjumaalib@gmail.com or
call: 5044054.
If the buyer and the Online Store are unable to resolve the dispute by agreement, the buyer may contact
To the Consumer Disputes Commission. You can read the procedural terms and submit an application here.
The Consumer Disputes Committee is competent to resolve disputes arising from the contract concluded between the buyer and the Online Store.
disputes arising from the Buyer's complaint. The review of the Buyer's complaint by the Commission is free of charge.
The buyer may contact the European Union's consumer dispute resolution platform.
The owner of the online store MarjuMaalib.EE (hereinafter the Online Store) is OÜ FLOMARE (registration code 12730614), Located at Kuldala tee 9-17, Peetri, Estonia.
Validity of the sales contract, product and price information
The terms and conditions of sale apply to purchases of goods from the Online Store.
The prices of products sold in the online store are indicated next to the products. A fee is added to the price.
for the delivery of the goods.
The delivery fee depends on the buyer's location and the delivery method.
The delivery fee will be displayed to the buyer when placing the order.
Information about the product is provided in the Online Store directly next to the product.
Order processing
To order goods, you must add the desired products to the shopping cart. To place an order, you must fill in
required data fields and select the appropriate delivery method for the products. Then the
The amount of the fee, which can be paid using another payment solution, will be displayed on the screen.
The Agreement enters into force upon receipt of the amount due to be paid into the Online Store's bank account.
If the ordered goods cannot be delivered due to the goods being out of stock or for any other reason,
The buyer will be notified of this as soon as possible and the money paid (including the price of the goods) will be refunded.
delivery costs) usually within 1-2 business days. Depending on the payment method, receipt may
may take up to 7 business days.
Delivery
Goods are shipped to the following countries: Estonia, rest of the world
The buyer bears the shipping costs of the goods and the corresponding price information is displayed next to the shipping method.
Shipments within Estonia generally arrive at the buyer's designated destination within 3-7 business days from
the entry into force of the sales contract. Outside Estonia, delivery will take place according to the agreement and the method of transport.
In exceptional cases, the goods may be delivered within 30 calendar days.
If the Online Store has informed the Buyer about delivery problems on the website or in the order confirmation and 30
If the deadline exceeds one calendar day, the deadline published by the Online Store will apply.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the online store within 14 days.
[Depending on the products, the buyer may not have the right of withdrawal, the corresponding products and services must be
in such a case, they must be listed and they must correspond to the provisions listed in § 53(4) of the Law of Obligations Act.
conditions].
The right of withdrawal does not apply if the buyer is a legal entity.
To exercise the 14-day right of return, the ordered goods must not be used in any way other than necessary.
to verify the nature, characteristics and functioning of the goods in a manner that is permitted for the goods
for testing in a physical store.
If the goods have been used for a purpose other than what is necessary for the nature, characteristics and functioning of the goods
for verification or it shows signs of use or wear, the Online Store has the right to lower the
refundable fee according to the decrease in value of the goods.
To return the goods, you must submit a withdrawal form, the form of which can be found here:
withdrawal form and send it to the e-mail address within 14 days of receiving the goods
receipt.
The costs of returning the goods are borne by the buyer, unless the reason for the return is
in the event that the item to be returned does not correspond to what was ordered (e.g. the item is incorrect or defective).
The buyer must return the goods within 14 days of submitting the application or provide proof that
he has handed over the goods to the carrier within the aforementioned period.
The online store will return the returned goods to the buyer immediately upon receipt, but no later than 14
days from the date of receipt of the withdrawal application, all goods received from the buyer under the contract
fees.
The online store may refuse to issue refunds until the item that is the subject of the contract has been returned.
received or until the buyer has provided evidence that they have returned the item, whichever occurs first.
earlier.
If the buyer has expressly chosen the cheapest standard item offered by the Online Store
a different delivery method than the delivery method, the Online Store is not required to refund the cost to the consumer,
which exceeds the cost associated with the usual method of delivery.
The online store has the right to withdraw from the sales transaction and demand the return of the goods from the buyer if the price of the goods
The online store has mistakenly listed the item at a significantly lower market price.
Right to file a claim
The online store is responsible for any non-compliance or deficiency of the goods sold to the buyer with the terms of the contract,
which already existed at the time of delivery of the goods and which becomes apparent within two years from the date of delivery of the goods
from the transfer to the buyer. Within the first year from the transfer of the item to the buyer, it is assumed that
the defect already existed at the time of the transfer of the item. The rebuttal of the corresponding presumption is the Webshop
obligation.
The buyer has the right to contact the online store within two months of discovering a defect by sending an e-mail.
Write to marju.maalib.ee or call +372 5044054.
The online store is not responsible for any defects that have arisen after the delivery of the goods due to the actions of the consumer or
due to negligence (incorrect use, accident, etc.) or if it is a matter of normal course of business
normal wear and tear due to use.
If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace them.
The online store returns defective goods. If the goods cannot be repaired or replaced,
The online store pays the buyer all fees associated with the sales contract.
The online store responds to the complaint submitted by the consumer in writing or in a form that can be reproduced in writing.
in shape within 15 days.
Direct marketing and processing of personal data
NB! This point can be part of the terms and conditions of sale or a separate page (in the latter case, it must be
ask for separate consent to accept these terms and conditions (e.g. in the shopping cart).
Dispute resolution
If the buyer has any complaints regarding the Online Store, they must be sent by e-mail to marjumaalib@gmail.com or
call: 5044054.
If the buyer and the Online Store are unable to resolve the dispute by agreement, the buyer may contact
To the Consumer Disputes Commission. You can read the procedural terms and submit an application here.
The Consumer Disputes Committee is competent to resolve disputes arising from the contract concluded between the buyer and the Online Store.
disputes arising from the Buyer's complaint. The review of the Buyer's complaint by the Commission is free of charge.
The buyer may contact the European Union's consumer dispute resolution platform.